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Customer Satisfaction Evaluation Form

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Is the company's information about the services it can provide (brochure, website, etc.) appropriate?
Is the level of accuracy and speed of personnel in performing assigned tasks acceptable?
Is the speed of the company's personnel in responding to correspondence and requests appropriate?
Is the level of capability, composition, number, and qualification of the company's personnel acceptable in the field of the desired services?
Are our company's employees' interactions with customers (in person and telephone negotiations, correspondence, etc.) appropriate?
How well do our services meet your expectations?
Is your access to our company easy?
To what extent is company advertising effective in introducing our services?
Is the company flexible enough to accommodate your requests?
How interested are you in working with our company again?
How quickly does our staff respond to your inquiry?
How is our follow-up in completing your orders?
In your opinion, how do the tariffs for the services provided by our company compare to other competitors?
To what extent would your level of satisfaction with the services you received make you recommend us to other friends/companies/colleagues?
Was the cleanliness and social behavior of the staff satisfactory?